Returns & Exchanges

At AgilyExpress, we stand behind the quality of our electronics. If you are not completely satisfied with your purchase, you can return your item within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log into your AgilyExpress account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Place the electronic device in its original packaging, ensuring all accessories, manuals, and cables are included to qualify for a full refund.

3

Ship to Service Center

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping your tracking number for reference.

4

Inspection and Refund

Once our technical team inspects the device for functionality and condition, your refund or exchange will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing